Avventuriero Store Returns Policy
Welcome to Avventuriero Store, your online destination for purchasing fishing products! We are committed to ensuring your complete satisfaction with our products and services. In case you need to return an item, please read the following returns policy carefully.
Return Policy:
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Right of Withdrawal within 30 Days: If you are not satisfied with your purchase because you got the wrong size or it is defective or it was not as described on the website, you have the right to withdraw from the purchase contract within 30 days from the delivery date, providing a valid reason.
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Conditions of Returnable Products: Items must be returned in the same condition in which they were received, with no signs of wear or damage. Make sure the product is complete with all original parts and accessories.
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Return Procedure: To start the return process, please contact our customer service via email: info@avventurariero.store or via telephone/whatsapp at 3394601469 providing your order number and a brief description of the reason for the return. We will provide you with detailed instructions on how to proceed with the return.
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Return Shipping Costs: Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on the part of the customer. ours or to a manufacturing defect.
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Refund: Once the return has been received and verified, we will refund you the amount paid for the returned item, excluding any shipping costs, within a maximum of 14 business days via the original payment method used for the purchase.
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Exceptions: Some items may not be eligible for return due to their nature (for example, personalized items). Please contact our customer service for more information on items excluded from the return policy.
Contacts:
For any questions or assistance regarding returns or the return policy, please do not hesitate to contact our customer service. We are here to help you and make sure your shopping experience with Avventuriero Store is pleasant and stress-free.
Thank you for choosing Avventuriero Store for your outdoor adventures!
Kind regards, The Avventuriero Store Team